This Privacy Policy explains what information EZTOPUP.ONLINE collects, how we use it, and the choices you have.
1. Information We Collect
When you place an order, we collect your order details: the Game ID or account information needed to deliver your purchase, the package and payment method you selected, and the order amount. If you create an account, we collect your email address and the display name you choose. Our servers also record your IP address, which we use for basic fraud and abuse prevention (for example, limiting how many requests can be made in a short time).
2. How We Use Your Information
We use this information to process and deliver your orders, respond to support requests, prevent fraud and abuse, and improve the Service. We do not use your order details for advertising.
3. Third-Party Services
To deliver in-game top-ups, we pass the necessary order details (Game ID, package) to our fulfillment supplier's system. If you choose to sign in with Google or LINE, that provider shares only your name and email with us to create or match your account — we never see or store your password for those services.
4. Cookies
We use a cookie to remember your preferred site language, and, if you create an account, a login session cookie so you stay signed in. We don't use cookies for third-party advertising tracking.
5. Data Sharing
We do not sell your personal information. We share order details only with the payment and fulfillment providers necessary to complete your purchase.
6. Data Security
We use reasonable technical measures to protect your information, including encrypted connections (HTTPS) and hashed passwords for registered accounts. No online service can guarantee absolute security.
7. Data Retention
We keep order records for as long as needed for customer support, accounting and fraud-prevention purposes.
8. Your Rights
You can contact us through the Support channels listed in the site menu to ask what information we hold about you, to correct it, or to request that your account be deleted.
9. Children's Privacy
The Service is not directed at children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after an update means you accept the revised policy.
11. Contact
Questions about this Privacy Policy can be sent to us through the Support channels listed in the site menu.