Support

Need help with an order? Contact our support team and include your order ref.

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Frequently asked questions

How do I top up a game on EZTOPUP.ONLINE?

Choose your game, enter your Player ID, select a package and pay. We check your in-game ID before you pay.

How long does delivery take?

Your order is sent as soon as payment is confirmed. Most orders finish within a few minutes.

Which payment methods can I use?

We currently accept: BCEL One, Lao bank QR, Thai bank QR.

Which games are available?

More than 300 titles, including Free Fire, Mobile Legends and PUBG Mobile.

Can I get a refund if I entered the wrong Player ID?

No. An order delivered to the ID you provided is final, so please check your details before paying.

What if I paid but did not receive my order?

Contact our support team. We will investigate, and the fix may be a redelivery or a refund.